At Movytech Innovations Pvt Ltd, we aim to ensure customer satisfaction with our products and services. If you are not entirely satisfied with your purchase, this policy outlines your rights and the process for refunds and cancellations.

1. Cancellation Policy

a. Subscription Services

Cancellation Requests: You may cancel your subscription at any time by contacting us at hello@movytech.co or through the account management section in the app/website.

Notice Period: Cancellation requests must be submitted at least 10 days before the next billing cycle to avoid charges for the subsequent period.

Effect of Cancellation: Access to services will continue until the end of the current billing cycle. No prorated refunds will be provided for unused portions of the subscription.

b. One-Time Purchases

Cancellations for one-time purchases are not applicable after the product/service has been accessed, downloaded, or delivered.

2. Refund Policy

a. Eligibility for Refunds

Refunds may be issued under the following circumstances:

• You were charged incorrectly or for the wrong product/service.
• The product/service you received is defective or not as described.
• Technical issues prevented you from using the product/service, and our support team is unable to resolve them.

b. Non-Refundable Items

Refunds are not available for:

• Digital products that have been downloaded or accessed.
• Services that have been fully rendered.
• Subscription fees for partially used periods.

c. Refund Request Process

To request a refund:

• Contact our support team at hello@movytech.co within 15 days of the purchase date.
• Provide the following information:
• Order ID or Transaction ID
• Reason for the refund request
• Supporting evidence (e.g., screenshots, error messages).
• Our team will review your request and respond within 10 business days.

3. Refund Methods

Approved refunds will be processed using the original payment method within 45 business days. Refund times may vary depending on your payment provider.

4. Amendments to This Policy

We reserve the right to update or modify this policy at any time. Changes will be posted on this page with the updated "Last Updated" date.

5. Contact Us

If you have questions about this Refund and Cancellation Policy, please contact us at: